Lady Josette Couture (Formally Enigma Fashions) brings you an elegant collection of Haunting Fashion. From Gothic, Victorian, Steampunk inspired designs to costuming, avant garde, and high fashion, we have something for all.
Please stay tuned while we complete our transition and re-brand.
In the interim, please feel free to contact with any questions
Have any questions or concerns?
We’re always ready to help!
Call us at
619-500-2915
or send us an email to:
CUSTOMER CARE
RETURNS
Return/Exhange :
Lady Josette Couture will gladly do a refund, exchange, or credit on any unworn clothing item for any reason within 10 working days of receiving your order.This excludes customized orders. There are no refunds, exchanges, or credits issued for customized orders. If there is a problem with a customized item please contact us immediately. Problems will be dealt with on an individual basis.All returns must be sent prepaid Refund, exchange, or credit is on merchandise only. Excludes shipping and handling charges or any extra charges that may pertain to your order
FAQ
Q. How long will my order take?
A. The average delivery time depends on the season. Please email us for current lead times.
Q. Can I change the fabric or color on an existing design?
A. Yes, most changes will be at the additional 35% depending on amount of work involved
Q. Can I exchange or return?
A. Yes, please refer to the following link for more information. Returns
Q. Do you ship outside the United States?
A. Yes, please refer to the following link for more information. Shipping
Q. What is my shipping cost?
A. Your shipping and handling will be determined at check out
Q. Can I get my order rushed?
A. Yes, please refer to the following link for more information. Lead
Q. Do you sell wholesale?
A. Yes, please email ladyjosettecouture@gmail.com with the following information:
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Company Name, Address, Phone/ Fax , Website, Email
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Contact Person, Phone, Email
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Business Type: Web or Retail Store?
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Copy of Seller's Permit, Tax ID
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Are you interested in creating a Wholesale or Drop Ship/Consignment Account?
Q. Are you hiring?
A. We are currently looking for a local seamstress and female models. Must be local to San Diego. Please submit resumes and/or portfolios to diana@enigmafashions.com
Q. Can I model for you?
A. We are always looking for a new face. If you are interested in modeling please send your portfolio and stats to diana@enigmafashions.com